Support

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If you ever need assistance with any of the BIM Interoperability
Tools, please use the information below.


COBie Extension


Contact Information

Call us at
+1-703-924-5310

Email us at
support@biminteroperabilitytools.com


Details
Hours are Monday through Friday, excluding holidays, from 8:30am - 4:30pm EST.  Benefits include:

  • Minimizes the downtime that often occurs with technical issues, allowing you to stay more productive
  • Our experienced specialists track your technical problems and work with you throughout the troubleshooting and resolution process
  • You can submit an unlimited number of support cases
  • Our typical response is within two business hours, and our response time is guaranteed by the same time the next business day